Privacy Policy

1. Introduction

Welcome to Adswift ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services for cryptocurrency trading and utility bill payments.

By accessing or using Adswift, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

2.1 Personal Information

When you create an account with Adswift, we collect:

• Full name and date of birth
• Email address and phone number
• Government-issued identification documents
• Bank account information and BVN (Bank Verification Number)
• Proof of address
• Biometric data for identity verification

2.2 Transaction Information

• Cryptocurrency trading history and wallet addresses
• Bill payment transactions and beneficiary details
• Payment methods and financial account information
• Transaction amounts, dates, and status

2.3 Technical Information

• Device information (model, operating system, unique identifiers)
• IP address and location data
• App usage patterns and preferences
• Log files and crash reports

2.4 Communications

• Customer support interactions
• Feedback and survey responses
• Marketing communication preferences

3. How We Use Your Information

3.1 Service Provision

• Process cryptocurrency trades and bill payments
• Verify your identity and comply with KYC (Know Your Customer) requirements
• Maintain and improve our platform security
• Provide customer support and resolve issues

3.2 Legal and Regulatory Compliance

• Comply with Nigerian financial regulations and SEC requirements
• Prevent fraud, money laundering, and other illegal activities
• Report suspicious transactions as required by law
• Maintain records for regulatory audits

3.3 Communication and Marketing

• Send transaction confirmations and account updates
• Provide important service announcements
• Send promotional content (with your consent)
• Conduct market research and gather feedback

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

• Payment processors and financial institutions
• Identity verification services
• Cloud storage and security providers
• Customer support platforms

4.2 Legal Requirements

• Government agencies and regulatory bodies
• Law enforcement when legally required
• Courts and legal proceedings
• Financial intelligence units for AML compliance

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

5. Data Security

5.1 Security Measures

• 256-bit SSL encryption for all data transmission
• Multi-factor authentication (MFA)
• Advanced fraud detection systems
• Regular security audits and penetration testing
• Secure cloud infrastructure with AWS/Google Cloud

5.2 Data Storage

• Data stored in secure, encrypted databases
• Regular backups and disaster recovery procedures
• Access controls and employee training
• Compliance with international security standards

6. Your Privacy Rights

6.1 Access and Control

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Export your data in a structured format

6.2 Communication Preferences

• Opt-out of marketing communications
• Customize notification settings
• Choose communication channels

6.3 Account Management

• Suspend or deactivate your account
• Export transaction history
• Update privacy settings

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Prevent fraud and ensure platform security

Specific retention periods:

• Account Information: Retained while account is active plus 7 years after closure
• Transaction Records: Retained for 7 years as required by Nigerian law
• Marketing Data: Retained until you opt-out or 3 years of inactivity
• Support Communications: Retained for 3 years

8. International Data Transfers

Your information may be transferred to and processed in countries other than Nigeria for the following purposes:

• Cloud storage and backup services
• Global cryptocurrency exchange partnerships
• International payment processing
• Security and fraud prevention services

We ensure adequate protection through:

• Data Processing Agreements with service providers
• Compliance with international privacy frameworks
• Regular security assessments of international partners

9. Cookies and Tracking Technologies

9.1 Types of Cookies We Use

• Essential Cookies: Required for app functionality
• Analytics Cookies: Help us understand app usage
• Security Cookies: Detect fraudulent activity
• Preference Cookies: Remember your settings

9.2 Third-Party Analytics

We use Google Analytics and Facebook Pixel to analyze app usage and improve our services. You can opt-out of these services through your device settings or browser preferences.

10. Children's Privacy

Adswift is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately at privacy@adswiftdirect.com.

11. Third-Party Services

Our app may contain links to third-party websites or integrate with third-party services. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party services you use.

11.1 Integrated Services

• Banking and payment processors
• Cryptocurrency exchanges and wallets
• Utility bill payment platforms
• Identity verification providers

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by:

• Sending an email notification to your registered email address
• Posting a prominent notice in the app
• Updating the "Last Updated" date at the top of this policy

Your continued use of Adswift after any changes constitutes acceptance of the updated Privacy Policy.

13. Nigerian Data Protection Compliance

Adswift complies with the Nigeria Data Protection Regulation (NDPR) and other applicable Nigerian privacy laws. We are committed to:

• Obtaining lawful consent for data collection
• Implementing appropriate security measures
• Respecting your rights as a data subject
• Reporting data breaches as required by law

For NDPR-related inquiries, contact our Data Protection Officer at dpo@adswiftdirect.com.